Foreign trade training for Mexican customers
Date:2019-07-23
At 3 pm on July 18, 2019, the partners of the Foreign Trade Department of Zhuhai Huayuan Electronics Co., Ltd. ushered in a unique foreign trade sharing training for Mexican customers.
The foreign trade training of the Mexican customers was hosted by SAM, the head of the Ministry of Foreign Trade. First of all, we received a VHB tape inquiry to see the inquiry 3 times, we must learn to analyze the customer's data. It is not possible to judge whether the customer is of good quality by asking the contents of the inquiry. If you have an inquiry, you must reply carefully. The replies to the inquiry are not interrupted, and occasionally look back and look back at the big fish that have been missed.
When we officially start communicating with customers, we pay attention to carefully communicate the details of the products with the customers, provide pictures of the products, quote according to customer requirements, and then prepare samples. Prepare the sample while paying attention to the sample packaging, thank you letter, the company's product catalog, and send a small gift to the customer.
Before sending the sample, you must first make a product identification, then take a photo to the customer, and then send an email to the customer to tell the customer the details of the sample.
Always keep in touch with your customers after sending samples. After the customer received the sample, the customer sent us an email and said about the sample, and then we placed the order with the details of the size of our product order. Two days later, the customer gave us a prepayment.
Finally, through the sharing of this Mexican customer, Huayuan Electronics' foreign trade salesmen should understand the process of receiving the inquiry, carefully replying to the inquiry, sending samples to the customer, and placing the order and payment for the customer. As long as you use professional knowledge and serious attitude to treat each of your customers. In the end, your profession, your seriousness may help you, and touched the customer to let the customer order us.